Contact Us
Schedule Your Free 15- Minute Phone Consultation
Talk with one of our Intake Coordinators to learn more about our services, get your questions answered, and find the best therapist fit for your needs.
Simple . Supportive . No Obligations .
Still Have a Question?
Before sending us a message, please review our Frequently Asked Questions below. We answer many common questions about fees, insurance, scheduling, cancellations, and getting started there. Interested in therapy or scheduling an appointment? Please schedule a free 15-minute phone consultation with our Intake Team rather than using this form. For general questions not answered in our FAQ, send us a message below.
FAQ
Questions before you reach out?
We know taking this step can feel big. You don't have to have everything figured out. Here are a few answwers to help you feel more, clear grounded, and supported.
Still unsure where to start?
You don't have to have it all figured out. We'll meet you where you are.
Getting Started
Q: I’m trying to schedule a consultation call for today, but it’s not letting me and says to call the office. Why is that?
A: Our system requires consultation calls to be scheduled at least 24 hours in advance to accommodate our therapists’ schedules. Please select a time and date that is at least one day ahead.
Q: I don’t see any availability for consultation calls. What should I do?
A: If you do not see any available consultation times, please make sure you have selected “New Client” when scheduling. Consultation calls are reserved specifically for new clients, and availability may not appear if another option is selected.
If you are still having trouble finding a time, feel free to contact our office at (941)-216-1406, and our intake coordinator will be happy to assist you.
Q: Are the consultation appointments in person or over the phone?
A: Consultation appointments are conducted over the phone. These free 15-minute calls give you a chance to share what you’re looking for in therapy, get matched with a therapist who fits your needs, schedule your first session, and receive any necessary paperwork.
Q: What if I need to reschedule or cancel my free 15-minute consultation call?
A: We understand that schedules can shift. If you need to reschedule or cancel your consultation, we ask that you let us know as soon as possible so we can offer that time to someone else.
You can reach our office at 941-216-1406.
Appointments & Sessions
Q: What if I need to reschedule or cancel my first appointment with my therapist?
A: We understand that life happens and plans can change. If you need to reschedule or cancel your appointment, we ask for at least 48 hours’ notice to avoid a late cancellation fee.
You can do so by calling our office at 941-216-1406.
Q: What is your cancellation policy?
A: We ask for at least 48 hours’ notice if you need to cancel or reschedule your appointment. This helps us honor our therapists’ time and offer that space to others. Late cancellations may incur a fee.
Q: If I scheduled a couples consultation call, do both my partner and I need to be on the call?
A: It’s okay if only one partner joins the consultation call. However, for the first scheduled therapy session, both partners are asked to be present.
Q: If I scheduled a session for my child, or my child is scheduling for themselves, do both of us need to be present for the consultation call?
A: We typically ask that at least one parent or legal guardian join the initial consultation. Depending on your child’s age and comfort level, we may also include them for part of the call so we can begin building connection and ensure the right fit for everyone involved.
Payment & Insurance
Q: What are your rates? Do you accept insurance?
A: We are an out-of-network provider, and rates vary depending on the therapist and service. We can provide a superbill for potential reimbursement through your insurance. We also accept CareCredit as an option to support accessibility and flexibility in your care.
Phone
(941) 216-1406
Address
2562 Commerce Pkwy Unit 1 & 2 North Port, FL 34289-9328
